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After Your Arrival

Things to know after your arrival

The Welcome Center answers your individual questions via email, phone or personally during the office times.

In addition to the information on this website, we have prepared info sheets on specific topics and a 'handbook for international researchers at the University of Graz'. Please contact us to receive more detailed information.

Citizens of Austria, other EU countries and third countries who transfer their permanent residence to Austria or to another city inside of Austria must register their residence at the registration office within three working days.

In addition to the residence registration, EU/EEA nationals who plan to stay longer than three months in Austria must also apply for a confirmation of registration (Anmeldebescheinigung) with the municipal authority. Flouting this regulation can lead to a fine of up to 250 EUR.

If you plan to stay in Graz for several months, it may be useful to open a bank account with an Austrian bank. To open the account, you will need a government-issued photo ID (passport or identity card). You can use the current account comparison web portal (Girokonto-Vergleichsportal) on the website of the Austrian Chamber of Labour (Arbeiterkammer) to help you search for a bank. Please check which documents you need to open an account with the bank of your choice.

University Work-Family Balance Information Centre

The University Work-Family Balance Information Centre plans, implements and evaluates family-friendly measures to support members of the university – both students and employees.

In addition to providing advice and service, the information centre raises awareness of those in the position of needing to combine studying/working with caring for children, teens, adults or elderly family members.

unikid & unicare gives individual advice, ascertains needs, customises service provisions, organises events and coordinates family-friendly measures at the University of Graz. The University Work-Family Balance Information Centre cooperates with regional institutions and universities and is a part of national and international networks.


unikid provides advice and service to make studying/working and caring for minor family members more compatible.

Provisions range from need-based and year-round childcare to childcare in the summer, “unikid-Info” for parents of adolescents, unikid courses and confidential research of individual situations.


unicare provides advice and service around the topic of family care, basing provisions on a scientific study on the frame conditions of family care responsibilities at the University of Graz.

Provisions range from “unicare-Info” for family carers to information brochures and confidential research of individual situations in order to answer questions about how to combine studying/working with actively caring for adult and elderly family members.


You can find legal, financial and other specific information on how to achieve a work-family balance on the website and on the intranet.

We publish information about provisions and events on Facebook. If you subscribe to the unikid&unicare newsletter, we will send you regular information updates. Just ask if you would like to receive any specific information brochures.

You can contact us by phone, in person or by email and we will react as quickly as possible and research your specific question about work-family balance in confidence.

If you would like to improve your German, you can attend a language course held at treffpunkt sprachen - Centre for Language, Plurilingualism and Didactics as an employee of the University of Graz.  Semester-long courses that are held weekly as well as intensive courses that are held in February and September are offered.  Further information about how can you sign up for these courses and their costs can be found on the treffpunkt sprachen website.

As a university employee, you can take advantage of the courses offered at treffpunkt sprachen to learn additional foreign languages or improve existing language skills.  A list of courses currently offered can be found on their website.

The Welcome Center supports international staff in improving their German language skills and takes over the course fee of up to 30 course spots at treffpunkt sprachen each semester. You can find information on this funding opportunity on the Intranet.

Mobile Phones

If you would like to make calls in Austria using a mobile phone, you will need to decide between a contract-based or prepaid tariff. When you sign a contract with one of the main major mobile service providers (Drei, T-Mobile, A1, or Telering), you can usually also choose a mobile phone with the contract. The associated costs depend on the phone model selected. Many mobile providers also sell prepaid cards that do not require a contract. Since you will be bound to a contract for at least a year, you should take this aspect into account when choosing a mobile provider.

A mobile phone tariff simulator can be found on the website of the Austrian Chamber of Labour (Arbeiterkammer), which you can use to see which tariff is best for you.

Internet & TV

Mobile service providers also offer tariffs for internet access and usage. Again, it is important to consider the term of the contract. It is not possible to set up landline internet connections in all accommodations.  When you provide your residential address, you can check the availability online.

An option to purchase access to digital television through the internet provider can often be combined with the landline internet tariff.  More detailed information and cost specifics can be found on the websites of the internet service providers.

GIS - Gebühren Info Service

In Austria, you are required by law to register and pay license fees for all pieces of broadcasting reception equipment. These include all technical appliances that are designed to directly receive broadcasted signals (TVs, radios). For more details, visit the website of the Gebühren Info Service (GIS).


The public transportation network in Graz is well developed. It is possible to use buses and/or trams to quickly reach all parts of the city. You can use the online public transportation planner "BusBahnBim-Auskunft" available on the Holding Graz Linien website (only in German) to find out which line will bring you to your destination.

If you have your residence in Graz, you can buy a discounted annual transportation pass for residents of Graz. Find more information on the website of Holding Graz Linien. 

In Graz, you can park cars in either blue (short-term only) or green (also longer-term) parking zones for a fee.  If you park your car in one of these two zones, you must buy a ticket for the desired period of time.  If you establish your main residence in Graz, you can also apply for an exemption for the zone in which you live.  With this exemption, you can always park in the parking zone near your residence.  A detailed map of the parking zones (only in German), and more information about the exemption (only in German) and the fees (in English) are available from the City of Graz website.

Doctors who speak a foreign language

If you would like to visit a doctor practicing in Styria who speaks a specific foreign language, you can perform a search using the online search platform of the Medical Association of Styria (Ärztekammer Steiermark, in German only). You can choose a language from the drop-down list of languages (the last category on the search page), then select a city in Styria or a particular district of Graz to refine your search.

Please note that it is possible refine your search by selecting your insurance provider (Gebietskrankenkasse (GKK), Versicherungsanstalt öffentlichen Bediensteter (BVA), etc.)! If you choose a private consultant (Wahlarzt) or private specialist (Privatarzt), be aware that you may need to pay for part or all of the treatment costs.


You can buy both prescription and non-prescription (OTC) medicines in Austrian pharmacies.  When you receive a prescription for a medication from a doctor in Austria, you can choose the pharmacy from which to buy the medication.  Insured parties only pay the prescription charge for these medications, and the remaining cost of the medicine is covered by the national health insurance.  If the cost of the medication is less than that of the prescription charge, only for the former cost needs to be paid.  You can get further information about treatment costs by accessing the healthcare portal (Gesundheitsportal) or directly from the website of the Chamber of Pharmacists.

You must cover the full cost of non-prescription drugs (e.g., aspirin), which you can buy directly from the pharmacy, yourself..

Doctors and Pharmacies with On Call Services

If you experience a medical emergency on a weekend, holiday or at night (7 p.m. – 7 a.m.), in non-life-threatening situations, you can use the doctors on call service (dial 141).  In the case of an acute emergency, however, please dial 144 (ambulance) or the European emergency number 112.  More information about the doctors on call service in Graz can be found on the website.

If you urgently need medication on a weekend, holiday or at night (7 p.m. – 7 a.m.), you may go to an on-call pharmacy.  An additional fee is charged when you fill a prescription or purchase a medicine outside the normal opening hours of the pharmacy.

Emergency Numbers

  • Fire Department: 122
  • Police: 133
  • Ambulance: 144
  • European Emergency Number: 112
  • Austrian Mountain Rescue Service: 140
  • Doctors On Call Service: 141
  • Pharmacies On Call Service: 1455

Nearly all the shops (with rare exceptions) are closed on Sunday. At traffic hubs, however, such as the main train station, there are some shops (supermarket, drugstore, bakery) that are open even on Sundays.

You can find more tips for shopping in Graz on the website of the Graz Tourist Office:

Graz is not only the provincial capital, it is also known as the "City of Design" and the culinary capital of Styria. The famous Clock Tower, Schloss (Castle) Eggenberg and Landeszeughaus (Styrian Armory) are only a few of the incredible sights Graz has to offer. Many interesting suggestions that can help you decide how to enjoy your new surroundings and spend your leisure time can be found on the City of Graz website.

During the summer months, you can take a refreshing dip into one of the five public outdoor pools in Graz, or catch a cool breeze while taking a hike on the Schöckl, a mountain near Graz. Information about these and other leisure activities in and around Graz can be found on the Holding Graz site (in German only).

Members of ComUnitySpirit, an initiative that was launched in 2013, organize regular events with the aim to strengthen interfaith solidarity and encourage dialogue. On the ComUnitySpirit website, you can learn which different religions are represented in Graz and find more information about the spaces available for worship and prayer.


Welcome Center
Universitaetsplatz 3/1st floor 8010 Graz
Phone:+43 (0)316 380 - 3940


Opening hours:
Monday - Friday 10am - 12 noon
as well as on appointment

Please note our news section for changes!

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